Legal

Terms and Conditions

Please read these Terms and Conditions carefully before using Leon Casino's services. These terms govern your access to and use of our platform.

Last updated: June 2024 · Applies to New Zealand players

1. Acceptance of Terms

By accessing or using the Leon Casino website and its associated services (collectively, the "Service"), you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our services. These Terms constitute a legally binding agreement between you and Leon Casino Operations Limited.

We reserve the right to amend these Terms at any time. Continued use of the Service following any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Eligibility and Registration

To register and use Leon Casino's services, you must:

  • Be at least 18 years of age
  • Be a legal resident of New Zealand or a jurisdiction where online gambling is permitted
  • Not be on any self-exclusion or cooling-off list
  • Have only one account registered in your name
  • Provide accurate, complete, and current personal information

Leon Casino reserves the right to verify your identity at any time. Failure to provide satisfactory verification documentation may result in the suspension or closure of your account and the withholding of any funds pending therein.

3. Account Management

You are solely responsible for maintaining the confidentiality of your account credentials. You agree to notify Leon Casino immediately of any unauthorised use of your account. We cannot be held liable for any losses resulting from unauthorised access caused by your failure to keep your login details secure.

Leon Casino reserves the right to close or suspend any account at its discretion, including where we have reason to believe a breach of these Terms has occurred. In such cases, we will investigate and take appropriate action, which may include withholding of funds pending investigation.

4. Deposits and Withdrawals

All deposits and withdrawals are processed in New Zealand Dollars (NZD) unless otherwise specified. The minimum deposit amount is NZ$10. Withdrawal requests are typically processed within 24 hours, though banking institution timelines may vary.

We accept Visa, Mastercard, POLi, bank transfer, and selected cryptocurrency methods. Leon Casino does not charge fees for standard transactions; however, your payment provider may apply their own charges.

Withdrawals must be made to the same payment method used for the deposit wherever technically possible. We reserve the right to request identity and payment verification before processing any withdrawal.

5. Bonuses and Promotions

All bonuses and promotional offers are subject to separate terms and conditions published alongside each offer. General bonus conditions include:

  • Bonuses are available to eligible new and existing players as specified
  • Wagering requirements must be met before bonus funds or associated winnings can be withdrawn
  • Unless otherwise stated, wagering requirements are 35x the bonus amount
  • Leon Casino reserves the right to modify, cancel, or refuse any bonus offer at its discretion
  • Bonus abuse, including the use of multiple accounts, will result in account closure and forfeiture of winnings
  • Free spins winnings are capped at NZ$100 unless otherwise stated

6. Game Rules and Fair Play

All games offered by Leon Casino are provided by certified third-party software providers and are subject to independent testing for fairness and random number generator (RNG) integrity. The return-to-player (RTP) percentage for each game is published in the game's help section.

In the event of a technical malfunction or error, Leon Casino reserves the right to void affected bets and return stakes. We shall not be liable for any losses incurred as a result of technical failures beyond our control, including but not limited to server outages, connectivity issues, or software bugs.

7. Responsible Gambling

Leon Casino is committed to providing a safe and responsible gambling environment. We offer the following tools to help you manage your gambling activity:

  • Deposit limits (daily, weekly, monthly)
  • Loss limits
  • Session time limits and reminders
  • Reality checks
  • Self-exclusion (temporary or permanent)
  • Account cooling-off periods

If you believe you have a gambling problem, please contact our support team or visit the Problem Gambling Foundation of New Zealand at www.pgf.nz or call 0800 664 262.

8. Privacy and Data Protection

Leon Casino collects and processes personal data in accordance with our Privacy Policy and applicable New Zealand privacy legislation. By using our services, you consent to the collection, use, and sharing of your personal information as described in our Privacy Policy.

We implement industry-standard security measures, including 256-bit SSL encryption, to protect your data. We do not sell your personal information to third parties for marketing purposes.

9. Intellectual Property

All content on the Leon Casino website, including but not limited to text, graphics, logos, game assets, software, and design elements, is the exclusive property of Leon Casino Operations Limited or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.

10. Limitation of Liability

To the maximum extent permitted by New Zealand law, Leon Casino shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you in the 12-month period preceding the claim.

Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the New Zealand courts. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact our support team:

Email: support@leoncasino.nz Live Chat: Available 24/7 via the website Phone: 0800 LEON NZ (available during business hours NZST)

Last Updated: June 2024

Gambling Problem? Get Help.

If gambling is affecting you or someone close to you, free and confidential support is available 24/7 from the Problem Gambling Foundation of New Zealand — call 0800 664 262 or visit our Responsible Gaming page.