Responsible Gaming at Leon Casino
At Leon Casino, we believe gambling should be a fun and safe form of entertainment — not a source of financial or emotional harm. This page outlines our commitment to responsible gambling and the tools we provide to keep you in control.
Need Help Right Now?
Call the NZ Problem Gambling Helpline: 0800 664 262 (free, 24/7)
Our Commitment to You
We enforce strict age verification — no one under 18 may gamble at Leon Casino
We train our support staff to identify and respond to signs of problem gambling
We partner with independent organisations to provide referrals and specialist support
We implement robust KYC checks to prevent fraud and protect vulnerable players
We never target advertising at individuals who have self-excluded
We report suspicious activity in line with New Zealand's anti-money-laundering laws
Warning Signs of Problem Gambling
Problem gambling can affect anyone, regardless of age, income, or background. Recognising the warning signs early is the most important step toward getting help. If you identify with any of the following, please reach out to a support service immediately.
Spending more money or time gambling than you intended
Chasing losses by continuing to gamble after losing
Gambling to escape problems, stress, or negative emotions
Hiding gambling activity from family or friends
Neglecting work, school, or family responsibilities because of gambling
Feeling anxious, irritable, or restless when not gambling
Borrowing money or selling belongings to fund gambling
Failed attempts to cut back or stop gambling
Tools Available in Your Account
Every Leon Casino account includes a full suite of responsible gambling tools accessible directly from your account settings.
Deposit Limits
Set daily, weekly or monthly deposit caps so you never spend more than you're comfortable with. Limits take effect immediately and can only be lowered instantly — increases require a 24-hour cooling-off period.
Loss Limits
Define the maximum amount you're willing to lose in a given period. Once your limit is reached, no further bets can be placed until the limit period resets.
Session Time Limits
Set a maximum session duration. When your time is up, you'll receive a notification and be prompted to take a break. Reality checks remind you how long you've been playing.
Self-Exclusion
Choose to exclude yourself from Leon Casino for a set period — 6 months, 1 year, 5 years, or permanently. During exclusion, your account is suspended and you cannot create a new one.
Cooling-Off Periods
Take a break of 24 hours, 7 days, or 30 days. Your account is temporarily suspended during this time, giving you space to reflect without permanent commitment.
Account History
Access full transparency into your gambling activity — deposits, withdrawals, game history, and time spent. Understanding your patterns is the first step to responsible play.
New Zealand Help & Support Organisations
If you need independent support, the following organisations offer free, confidential help.
Problem Gambling Foundation of New Zealand
24/7 HelplineFree, confidential counselling and support services for people affected by gambling in New Zealand.
Gambling Helpline NZ
24/7 SupportProvides immediate support, advice and referral to specialist services for problem gamblers and their families.
GamCare
24/7 AvailableInternational support organisation offering resources, forums and live chat counselling for problem gamblers.
Age Restriction Notice
Leon Casino strictly prohibits gambling by anyone under the age of 18. We use independent age verification technology and reserve the right to request additional documentation at any time. If you suspect a minor is accessing gambling services, please contact us immediately at support@leoncasino.nz.